Support mailbox
support@deepsecret.aiInclude your device type, app version, and a short description of what happened. Please do not send sensitive conversation content unless we specifically ask for a redacted example.
Support
For account access, email sign-in, document upload, privacy dashboard, billing, or App Store review questions, contact the DeepSecret support mailbox.
Include your device type, app version, and a short description of what happened. Please do not send sensitive conversation content unless we specifically ask for a redacted example.
Support
Help with anonymous workspace identity, email binding, sign-in codes, account profile updates, and deletion requests.
Troubleshooting chat responses, document upload status, supported file types, parsing issues, and model selection behavior.
Questions about the privacy dashboard, monthly summaries, server status, burn flow, and legal documents.
Platform billing, restore questions, App Store subscription state, and purchase review support.
Support
DeepSecret can start from a device-based workspace identity and lets you bind email when you want account recovery or sign-in support.
The current app supports PDF, JPG, JPEG, and PNG documents for upload and AI document questions.
Privacy Policy and EULA links are available here and inside the app settings.